This book is an essential toolbox for anyone looking to improve their communication skills and have better conversations when the stakes are high. It covers various aspects like language, format, and author.
| Publication Year | 2002 |
| Type | Textbook |
| Format | Trade Paperback |
| Language | English |
| Item Height | 0.7in. |
| Item Length | 9in. |
| Item Width | 6in. |
| Item Weight | 13.1 Oz |
| Number Of Pages | 248 Pages |
| Country Of Origin | United States |
| ISBN | 9780071401944 |
I like that this textbook includes practice problems with full answer keys.