By Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al. Crucial Conversations Tools for Talking When Stakes Are High, Second Edition.
| ISBN | 9780071771320 |
| Publisher | Mcgraw-Hill Education |
| Item Length | 8.9 in |
| Publication Year | 2011 |
| Type | Textbook |
| Format | Trade Paperback |
| Language | English |
| Item Height | 0.6 in |
| Item Weight | 11.9 Oz |
| Item Width | 6 in |
| Number Of Pages | 272 Pages |
What stands out about this textbook is the author’s clear and direct explanations.
