This textbook is a valuable resource for anyone interested in improving their communication skills, especially in high-stakes situations. The book covers a range of topics, including training, business communication, general communication studies, negotiating, and interpersonal relations. Written by Kerry Patterson, Ron Mcmillan, Al Switzler, and Joseph Grenny, and published by McGraw-Hill Companies, T.H.E. in 2002, this trade paperback edition has 264 pages and weighs 13.1 oz. The book measures 9 inches in length, 6 inches in width, and 0.7 inches in height. It is written in English and is an excellent addition to any book collection.
| Return Shipping Will Be Paid By | Buyer |
| All Returns Accepted | Returns Accepted |
| Item Must Be Returned Within | 30 Days |
| Refund Will Be Given As | Money Back |
| Number Of Pages | 264 Pages |
| Language | English |
| Publication Year | 2002 |
| Subject | Training |
| Item Height | 0.7 in |
| Item Weight | 13.1 Oz |
| Type | Textbook |
| Subject Area | Psychology |
| Author | Kerry Patterson |
| Item Length | 9 in |
| Item Width | 6 in |
| Format | Trade Paperback |
A nice touch in this textbook is the summary boxes at the end of every section.
