"Crucial Conversations: Tools for Talking When Stakes Are High" by Kerry Patterson, Ron Mcmillan, Al Switzler, and Joseph Grenny is a trade paperback textbook published by McGraw-Hill Companies in 2002. The book, with a total of 264 pages, focuses on the subject area of psychology, business & economics, and language arts & disciplines. It provides tools and strategies for communication in high-stakes situations, covering topics such as business communication, negotiating, and interpersonal relations. The authors offer practical advice and insights for effectively navigating crucial conversations in both personal and professional settings.
| ISBN | 9780071401944 |
| Item Length | 9 in |
| Publication Year | 2002 |
| Type | Textbook |
| Format | Trade Paperback |
| Language | English |
| Item Height | 0.7 in |
| Item Weight | 13.1 Oz |
| Item Width | 6 in |
| Number Of Pages | 264 Pages |
What stands out about this textbook is the step-by-step problem-solving approach.