"Crucial Conversations: Tools for Talking When Stakes Are High" by Kerry Patterson, Ron McMillan, Al Switzler, and Joseph Grenny is a trade paperback textbook published by McGraw-Hill Companies in 2002. This psychology, business communication, and interpersonal relations book offers strategies for effective communication in high-stakes situations. With a focus on training and communication studies, this book provides valuable insights and tools for negotiating and improving interpersonal relationships. The authors provide practical advice in English language for individuals looking to enhance their communication skills in various professional and personal settings.
| ISBN | 9780071401944 |
| Item Length | 9 in |
| Publication Year | 2002 |
| Type | Textbook |
| Format | Trade Paperback |
| Language | English |
| Item Height | 0.7 in |
| Item Weight | 13.1 Oz |
| Item Width | 6 in |
| Number Of Pages | 264 Pages |
What stands out about this textbook is the highlighted key terms throughout.
